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5. This is the condensate drain, which plays an important role in removing condensation produced by your air conditioner's evaporator coil. If the line isn’t properly cleaned, algae and mold can grow inside and clog the drain, causing elevated humidity, musty odors and water damage inside your home. Unfortunately, this part of the system is often overlooked during regular A/C maintenance. Even HVAC technicians may forget to clean the drain during a regular service call, which means that it's up to you to check and clean the condensate pan and drain line before a problem develops. Cleaning the line will remove clogs and blockages and prevent algae and mold from growing. 1. Turn off the power to your HVAC system at the thermostat and at the breaker. 2. If you have an indoor air handler in your attic or utility closet, you'll need to find the condensate pan. This is usually located directly under the unit.

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01.14.2007 | 34 Comments

But everything else has been great. There is a slight room for improvement. But overall, we’re very satisfied. Go ANYWHERE for a home warranty besides this SCAM COMPANY!They want my "failing" air conditioner compressor to FAIL before they pay for the repair!They have LIED to not only me, but to the contractor I HIRED because no contractors in this part of Southeast Arizona will deal with them!After authorizing the repair to my air conditioning system on Friday, July 27, 2018, on Monday afternoon, July 30, 2018, they do a COMPLETE backpedal!It's not enough that the compressor is FAILING, they want me and my family, along with my 82 year old mother in law who is suffering from Stage 4 Cancer to be totally WITHOUT air conditioning before this "warranty company" will do anything!If I could give NO STARS I WOULD!My washing machine went out on 7/8 and as of today 7/30 my washing machine is still out. 2 10 could care less about helping us out. They have been nothing but robots on the phone, not interested in going the extra mile to help expedite the process, no sympathy, nothing but "this is our policy" so here we are almost a month without my washing machine and we have no end in sight. Repairman came out once to confirm what we already told them was the problem, then we were told two weeks for the part, then nope they don't make the part anymore it's discontinued, then "Nope. We have one", repairman comes back, nope still doesn't work, he said he was going to recommend to 2 10 a replacement machine because ours is discontinued and they don't make the part anymore. Spoke to 2 10, "Nope. We are not doing that. We have ordered another part," still no word on when that part is arriving or when the repairman will be back.

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01.14.2007 | 16 Comments

In my old house, they replaced the circuit board on the HVAC unit twice in a year for no charge. Of course it would only die on the coldest day of the year. and they'd still come out and fix it same day. In my new house, they gave us a freon charge on the A/C for no service call charge or additional cost up to 1 lb free. which was all we neeeded. I think the problem is, is that consumers do not read their contracts.